JOSE and Associates are IT/IM Management Consultants working exclusively with General Medical Practices and other allied health organisations.

Service Model Outcomes:

• Accreditation: Satisfying new Accreditation Standards.
• Network and System Uptime: Implementing IT Network standards protocols to ensure optimum uptime of network.
• Network Access Control Procedures: Complete and total ownership of all IT related problems (from Clinical software updates to a faulty mouse)  
• Data Redundancy:  The ability to recover crucial medical data if and when required via the introduction of Disaster Recovery and Business Continuity plans.
• IT/IM Site Documentation:  Documenting the entire network and updated monthly (similar to a patient record). The object is to remove dependency from any IT provider – including us!
• Support: IT networks have now become business critical, our support is available 24/7 and the response in most cases is immediate. Most scheduled work is completed after the practice is closed.
• Monthly Preventative Maintenance: Server Maintenance on a monthly basis which includes full reporting
• Engagement Model: Initial consultations are complementary until a detailed road map is established